All money paid is non-refundable, including shipping and moneys above the deposit toward kitten purchase price or for other services or supplies. All money paid toward a non-shipped kitten can be applied to another kitten at any time now or in the future up to 5 days prior to scheduled shipping date.
We allow one kitten change free of charge prior to ten weeks of age, but there will be an additional $100 change fee for second and subsequent changes or for changes to a younger kitten after the reserved kitten is ten weeks old. If cancellation on a kitten is within 5 days of the scheduled shipping date a $100 cancellation fee will be owed and payable or will be deducted from this credit toward another selected kitten.
If a kitten is returned for any reason all money paid for deposit and toward the purchase price of the kitten can be applied to one (1) other kitten now or in the future. Buyer understands that no specials or discounts currently being offered for new sales can be applied to replacement kittens to increase available credit. Buyer also understands that if their original kitten was purchased during a special where they got a reduced price that same discount would not apply to replacement kittens.
On returned kittens all shipping costs, medication costs, and service costs (including but not limited to microchipping and additional delivery fees) are the responsibility of the Buyer and will not be credited toward the new kitten selected.
Notification of intention to return the kitten must be received in writing within 72 hours of receipt and returned to the Seller within ten (10) calendar days of receipt or no credit toward replacement kitten will be given and Buyer releases Seller of all responsibility to replace kitten unless a genetic issue is identified by the Buyer’s veterinarian within 1 year of the purchase date.